Federal Citizen Information Center
WHAT WE DO:
For more than 35 years, the Federal Citizen Information Center (FCIC) has been a trusted one-stop source for answers to questions about consumer problems and government services. Consumers can get the information they need in three ways: by calling toll-free 1 (800) FED-INFO, through printed publications available from Pueblo, CO, or through information posted on FCIC's family of Web sites: USA.gov, Pueblo.gsa.gov, Kids.gov, ConsumerAction.gov, GobiernoUSA.gov, and Consumidor.gov.
WHAT WE OFFER:
With a focus on providing information to consumers on a variety of practical topics ranging from A to Z, we offer a wide array of services to help you reach the public with your message. The Federal Citizen Information Center offers turnkey distribution options, a well-known address, our Consumer Information Catalog, and marketing efforts that are tailored to your organization's needs. We create promotions that allow your information to reach the widest possible audience. In addition, our distribution of relevant press releases to a vast network of media contacts provide increased recognition of your agency's work. We can work with you to create cooperative partnerships between your organization and other groups that have similar areas of interest. Congress has directed FCIC to accept funds from private sector organizations, thus facilitating the creation of partnerships with a myriad of organizations.
WHAT WE NEED:
The Federal Citizen Information Center is always looking to develop relationships with new partners, whether they are government agencies or from the private sector, that have a message to share. So if your organization has created a publication or is interested in creating a brochure that will provide positive exposure to your organization while educating consumers we welcome the opportunity to help you. We will begin planning our fall edition of the catalog in May, so contact us today to discuss available opportunities.
WHAT'S NEW:
The 2008 edition of the Consumer Action Handbook is one of the most helpful and popular consumer resources. This 168-page guide is designed to help citizens find the best and most direct source for assistance with their consumer problems and questions. The Handbook offers tips on topics such as buying and leasing cars, protecting against fraud, and shopping from home. It also includes a sample complaint letter that consumers can use as a guide for their own letter, fax, or e-mail. The Handbook has thousands of names, addresses, phone numbers, and e-mail addresses for Better Business Bureaus, corporate consumer contacts and state, county, and city government consumer protection offices. Consumers can also access the Handbook online at www.consumeraction.gov. A Spanish language version is also available at www.consumidor.gov.
CONTACT INFORMATION:
Marietta Jelks
202-501-1794
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